Scheduling & Visits

What should I expect at my initial consultation?
During your initial consultation, Dr. Barbara NP will carefully review and discuss your medical history as well as perform any needed physical exams. If you are a good candidate for my services, Dr. Barbara NP will discuss the necessary lab tests and schedule your follow-up appointments.
What's the cost for the initial consultation?
The initial consultation is US$359.
What Are The Restrictions On Virtual Doctor's Visits?
We welcome patients from Oregon, Washington State, Alaska, and California. Ideally, to establish appropriate provider-patient relationship your first visit would be in person including a thorough physical examination. After your first visit we can provide follow-up visits via zoom or phone. We are happy to help you find appropriate accommodation if necessary.

However, we understand that some patients are not able to visit beautiful Ashland, OR. In this case our provider can consult via zoom or phone, depending in which state you may reside, she may or may not be able to prescribe scheduled drugs across state lines before you are seen in person.
Email Etiquette
Patients have unlimited email access with Dr. Barbara NP. However, if an email question or request is deemed by me to be too complicated or involved for a response via email they may, at their discretion, require that the patient schedule a phone, telemedicine or in person visit instead of responding via email.
Scheduling & Cancellations
There is a 24-hour cancellation policy for all appointments with an Dr. Barbara NP by Anthea Health. Canceling within 24-hours will result in a $50 charge to the credit card on file.

No-shows: If you do not show up to a phone, video/telemedicine or in person appointment without notifying the specific person you have an appointment with either via email or by changing the appointment using the online scheduling tool on the patient portal, you will be charged $100 to the card on file.

Billing & Insurance

I'm Not A Conventional Primary Care Physician

For many of my patients, I can take the place of a primary care physician. Because you can message me online during business hours, I'm often able to take care of acute requests. For example, prescribing an antibiotic for a minor infection such as a sinus infection.

It is important to note the following however:

  • I do not fulfill an insurance company’s requirement for an in network primary care physician as I'm not in-network with any insurance plan.
  • I will make every effort to make you fully aware of any additional lab fees that may be incurred and to give you the opportunity to choose which lab tests you feel comfortable paying for.
  • I do not have a 24-hour answering service and do not take calls on weekends. If you need to be seen urgently or have a medical emergency you would need to visit an ER or urgent care center.
I Do Not Bill Insurance Companies

The cost of any services provided by Dr. Barbara NP by Anthea Health that are not included in the episode of care fee will be billed to you directly.

Non-Dr. Barbara NP medical expenses such as lab tests and prescription medications may be covered by a member’s health insurance plan per that plan’s rules.

Dr. Barbara NP, by Anthea Health, will not submit a medical claim to insurance on your behalf. I cannot assist you with claim resolution for my services.

I will provide you with a detailed billing summary that you may submit to your insurance for reimbursement. Depending on your plan's rules, there may be procedures or lab tests that are not covered.

About Lab Tests
  • Most lab tests ordered by a Dr. Barbara NP will be billed directly to your insurance by the lab.
  • Some lab tests I offer as part of my functional medicine testing program may not be covered by insurance, and in these cases, you will be charged a fee for a particular test by the lab or through Dr. Barbara NP by Anthea Health.
  • The specific tests ordered will be personalized to you based on your initial evaluation with Dr. Barbara NP by Anthea Health doctor, and may include blood saliva, urine, or stool testing.
  • I will make every effort to make you fully aware of any additional lab fees that may be incurred and allow you to choose which lab tests you feel comfortable paying for.
  • You are under no obligation to purchase any specialty testing.
  • Should any lab results indicate you may need further testing, you will be directed to continue your care with your primary care physician or a relevant specialist, or should you choose, you may continue to work with your Dr. Barbara NP by Anthea Health physician.
  • At-home test kits: If a lab test kit is mailed to you by Dr. Barbara NP by Anthea Health, you will be charged the day the kit is mailed.
  • If your insurance company only pays for blood work done at a particular lab facility like LabCorp, you must inform me of this in advance of having blood work done. Most insurance plans cover labs done by major national labs, including Bioreference, a lab often used by Dr. Barbara NP by Anthea Health Health because of their favorable pricing policies for patients.

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